E-SERVICES
 
Background
The DILG Advocacy
The First Step
The Taxpayer
The City's Information Technology Advantage
Sharing for Replication
The Next Step
BUSINESS REGISTRATION SERVICES
OTHER SERVICES
   
 
 
   
 
 

The First Steps

Immediately after the April 19, 2002 meeting, a series of meetings was conducted between the DILG, the MAP, and the City of Mandaue. Finally, the Tripartite Agreement was signed on May 6, 2002 at the Office of the City Mayor. While in their respective offices, all the cooperating agencies were laying the ground works for the organization of the key actors in this streamlining initiative. The proposed Organizational Structure was then presented during a follow-up meeting last May 27, 2002, at the Marco Polo Club in Forbes Park.

With the concurrence of the cooperating units of the proposed Organizational Structure, an organizational meeting was held on June 6, 2002, at the Mandaue City Hall. The members of the various Working Committees were called up to an orientation session regarding the rationale, objectives and target dates of the Anti-Red Tape Program. The Working Committees are composed of representatives from the DILG, the MAP, the LGU, the Business Sector, and Non-Government/Civic Organizations.

The salient points of the policy speech are the following:

  • recognition of the power of the information technology to bring about connectivity between and among units concerned with the processing of civil applications thus creating a VIRTUAL ONE STOP SHOP
  • belief that by simplifying systems and procedures more and more businesses will comply civil application requirements thus enhancing the capacity of the local government to generate more income
  • belief of the capacity of the city to lessen the number of steps in the processing of civil applications thus lessening the processing time from fifteen (15) working days to just forty (40) minutes, and with the use of the information technology lessen it further to just five (5) minutes
  • acknowledgement of the efficacy of a Consumers’ Welfare Desk in addressing issues and concerns promptly. Thus, the city is adopting a “No Wrong Door” Policy in dealing with the city’s clients
 
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